Tuesday, June 9, 2009

Iron Works Worked

Since I'm paying for BBQ and not customer service, this place worked for me.

PRO: I got the brisket plate. The brisket was perfect. It came with excellent beans and potato salad. As we've said before - good meat don't need not sauce - but the sauce at Iron Works was my idea of perfect sauce.

CON: As to the customer service comment... Generosity was lacking at IW. The serving and the people. I was not allowed to get a half turkey/half brisket plate unless I was willing to pay for a second full serving of meat. The amount of beans, bread, onions, and pickes was rationed from behind the bar. Only tea option was unsweet. Only limes available. The employees that I came in contact with were about as generous as the portions. Seemed like my requests were out of line. On the otherhand, i met a delightful attendant sweeping the floor and making the place enjoyable.

Ambiance: A
Brisket: A+
Portions: C
Sauce: A+
Service: C